Home Health Agency
24/7 after-hours coverage for New York home care agencies
Running a home health agency means coordinating caregivers, clients, families and schedules around the clock. Office hours end at 5 p.m., but the calls don't.
The after-hours problem every home health agency faces
Caregivers call out sick at night. Clients call with questions on weekends. Families call when a visit runs late. Most agencies rely on one on-call coordinator to handle it all, and when that person misses a call, the agency pays the price.
How On-call Ma works for your home health agency
On-call Ma works in three simple steps:
- Call in: a caregiver or client calls your after-hours monitor line
- Activate: On-call Ma locates an available coordinator based on schedule and availability
- Respond: the response is tracked and a supervisor is notified if needed
Grow your agency without growing your staff
Because On-call Ma takes the routing and tracking off your coordinators' plates, your team can manage far more clients without adding headcount. Intake can say yes to new clients with confidence that coverage won't be a problem.
See On-call Ma in action
Find out how much revenue your agency could protect with guaranteed after-hours response.
Request a Free Demo Get PricingFrequently asked questions
What is home health agency on-call software?
It's a system that answers, routes and tracks calls that come in outside business hours, so caregiver call-outs and client issues are handled quickly.
Will On-call Ma work with my current scheduling system?
Contact us for a free demo and we'll review how On-call Ma fits with your current workflow.